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Thank you to everyone who has made a submission to this review of Australia’s public service. Your analysis, experiences and ideas are invaluable.

About submissions

At the close of our call for public submissions on 31 July 2018, the review had received 668 contributions over 8 weeks.

We value all input and continued to accept submissions — bringing us to well over 700.

We stopped accepting submissions on 31 May 2019. And encourage you to read more of the ideas received during this review.

Of all the submissions to this review:

  • 80% came from individuals, with the largest group being employees of the Australian Public Service, as well as people using government services and others with public sector expertise
  • 18% came from organisations including small and large business, government and industry or interest groups
  • contributions came from every Australian state and territory, as well as some international jurisdictions
  • and some entities sent in more than 1 submission

What we heard

It’s clear public servants are passionate about their work but there is a sense the service is not always reaching its potential, meeting expectations or being as proactive as it would like.

Public servants and their organisations are grappling with:

  • a lack of confidence
  • divergent priorities
  • working relationships which can be fragile and distrusting
  • structures and processes that can get in the way of doing a good job
  • getting and keeping the people they need

People told us they want:

  • a clear purpose and culture shared across the public service
  • a valued and respected institution
  • skills and capabilities that are developed, maintained and renewed among employees
  • better understanding of the changing nature of leadership and expertise
  • new ways of working embedded in the system
  • an inventive and nimble public service focused on outcomes modern structures, processes and organisations
  • a focus on the needs of the people of Australia

Publishing submissions

Authors chose if they wanted their submission to be published, and were also able to be anonymous if they wished.

Of the total submissions:

  • 77% were published
  • 23% remain private

Of the published submissions:

  • 57% were named
  • 43% were anonymous

Submissions were checked carefully against legal and privacy requirements in our terms and conditions. Some were published with personal information or third party references redacted.

The views in these submissions belong to their authors. They also provided us with insights to different experiences with the public service and help to inform a public discussion.


Title Submission Transcript Attachment
Dr Martin Dunn Submission on Policy Development in the Australian Public Service attached. Policy Development in the Australian Public Service File Download (30.57 KB)
Gordon Spare The APS has many fine people who work hard and smart.
Myk Dowling I am concerned by the professional Australian Public Service being continually run down and degra
Jenny Britton Thank you for providing this opportunity.
pete rainbird doc uploaded APS Review – Primary Subjects & Associated Comments File Download (24.86 KB)
Franklyn Williams I would like to see a more streamlined and simplified recruitment process instead of the current
Gregory Moore See attached document Dear Mr Thody File Download (25.94 KB)
UNSW Centre for Social Impact and Public Service Research Group Submission to the Independent Review of the Australian Public Service from the Public Service Res Submission to the Independent Review of the Australian Public Service July 2018 PDF icon Download (233.32 KB)
Hugo Aurelio TORO Dear Panel
Grey Swan Consulting Thank you for the opportunity to lodge a submission to the review. Rob Antich Submission to the Australian Public Service Review Rob Antich – Grey swan consulting File Download (65.94 KB)
Ian Bowie
Klaus Felsche See attached submission Klaus Felsche Independent Review of the Australian Public Service PDF icon Download (241.47 KB)
Alex Hanisch With around 20 years of experience in the APS, I've been somewhat concerned about two issues that
Graham Smith Please see attached document. Submission to the APS review File Download (25.29 KB)
Peter Kerma I worked in the National Disability Insurance Agency just prior to the planning and assessment fu
Connie Eaton Privatisation of the Australian Public Service is wrong.
Judy Schneider Dear Mr David Thodey Executive Summary PDF icon Download (246.56 KB)
John Allen Morris After undertaking an administrative procedure or a Code of Conduct for perpetuity you have to dec
Michael Rex MUNN I have made the observation that, once the APS employs someone.
Tracey Wallace As a current Intermittent Employee engaged under a Casual contract at APS3 level, I believe I hav
Kylie Johns Hello!
Shane rees I have served in Defence as a Soldier, an Air Force Officer and an APS.
Andrew Podger Please see my uploaded submission. SUBMISSION TO THE APS REVIEW Andrew Podger AO File Download (58.35 KB)
Lorraine Elbourne The public service must be run by the government we have seen how privatisation has been manipula
David Coombe To meet the demands and complexity of the global digital economy and Australia’s strategic positi