I started working in the APS when I was 17 years old as a youth trainee. This job was the best thing that could have happened to me. Due to this permanent employment of 30 years I have been able to build a strong stable life, I met my husband in the APS and he and I have had 3 lovely children. We have a house and strong ties to our local area. Our children have grown up in a safe environment knowing the value of working and earning a living. We have worked in face to face public contact for many years in our careers and found assisting people in need to be a very satisfying experience. In more recent years the emphasis has been removed from helping people to making the APS more cost effective with a strong push towards self-service. I hope that a future APS and can find a balance between compassion and just saving money. There is more to life than the bottom line. I hope more 17 year olds can get a start.