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Thank you to everyone who has made a submission to this review of Australia’s public service. Your analysis, experiences and ideas are invaluable.

About submissions

At the close of our call for public submissions on 31 July 2018, the review had received 668 contributions over 8 weeks.

We value all input and continued to accept submissions — bringing us to well over 700.

We stopped accepting submissions on 31 May 2019. And encourage you to read more of the ideas received during this review.

Of all the submissions to this review:

  • 80% came from individuals, with the largest group being employees of the Australian Public Service, as well as people using government services and others with public sector expertise
  • 18% came from organisations including small and large business, government and industry or interest groups
  • contributions came from every Australian state and territory, as well as some international jurisdictions
  • and some entities sent in more than 1 submission

What we heard

It’s clear public servants are passionate about their work but there is a sense the service is not always reaching its potential, meeting expectations or being as proactive as it would like.

Public servants and their organisations are grappling with:

  • a lack of confidence
  • divergent priorities
  • working relationships which can be fragile and distrusting
  • structures and processes that can get in the way of doing a good job
  • getting and keeping the people they need

People told us they want:

  • a clear purpose and culture shared across the public service
  • a valued and respected institution
  • skills and capabilities that are developed, maintained and renewed among employees
  • better understanding of the changing nature of leadership and expertise
  • new ways of working embedded in the system
  • an inventive and nimble public service focused on outcomes modern structures, processes and organisations
  • a focus on the needs of the people of Australia

Publishing submissions

Authors chose if they wanted their submission to be published, and were also able to be anonymous if they wished.

Of the total submissions:

  • 77% were published
  • 23% remain private

Of the published submissions:

  • 57% were named
  • 43% were anonymous

Submissions were checked carefully against legal and privacy requirements in our terms and conditions. Some were published with personal information or third party references redacted.

The views in these submissions belong to their authors. They also provided us with insights to different experiences with the public service and help to inform a public discussion.


Title Submission Transcript Attachment
Reason Group Reason Group is pleased to take this opportunity to contribute to the public submissions as part Independent Review of the APS CONSULTATION SUBMISSION PDF icon Download (306.76 KB)
Ian Bennett My belief is that the APS needs to reduce the number of departments or alternatively have one dep
Robinson Roe Dear Independent Review of the APS Panel, Independent Review of the APS: Submission by Rob Roe Introduction PDF icon Download (724.47 KB)
David Napoli It is difficult to understand why we hang onto an operating system that was built to collect, co- Performance or Control – The Tension File Download (188.85 KB)
AGLIN I am lodging the attached reports on behalf of AGLIN, the Australian Government Libraries Associa Commonwealth Government Agency Libraries Review Stage 2 Report PDF icon Download (893.91 KB)
Dr Faham Abdus In future, roles where absolutely limited interaction of stakeholders is anticipated (regulatory
Patrick Leonce Kealy I just simply want to say that the horse has bolted after the gate has been locked with Public Se
Roberta Di Muzio The TOR document sufficiently describes the mandate of the Review however there needs to be a gre
Michael J Clayton Abolish all Government Departments created after 1960 Then everything was made in Australia the G
peter moylan Please base your report on the Coombs Royal Commission.
David Thorp Australian public service agencies (Federal & State) need to be de-politicised and opened up
brad hopkins Recruiting of staff, and management of staff careers, remains problematic.
Harley Weston I feel that the APS should be allowed to recruit staff as required and should be allowed to offer
Tanner James Management Consultants Pty Ltd This submission advocates that the APS should skilfully adopt global best practice programme and ABN 91 063 977 284 4th July 2018 Tanner James submission to the APS Review PDF icon Download (6.24 MB)
Tanner James Management Consultants Pty Ltd This submission advocates that the APS should skilfully adopt global best practice programme and ABN 91 063 977 284 4th July 2018 Tanner James submission to the APS Review PDF icon Download (6.24 MB)
John Hassall My submission is regarding the disparity between the nominated APS level and scope of work of job
Sebastian Cabrera Torres Opportunities to perform other roles within government.
Peter Bisset I have just applied for ATO Tax forms for 2018 on the phone.
Denise McConnachie My experience is that the Australian public service has become less and less accessible to the pu
CPSU (PSU Group) No answer Community and Public Sector Union Submission: Independent Review of the APS PDF icon Download (46.9 KB)
Caroline Mann-Smith I am a strong supporter of the need for public services, including Commonwealth government servic
Colin den Ronden In selecting people for promotion the APS has relied too much on subjective interviews rather tha
Catherine Sullivan Hello APS Review Have you seen this program with Deloitte?
Gavin Neary. I recently became unemployed after 25yrs of full time employment due to a medical condition and h